Last Updated: February 11, 2026
Welcome to Dentaura. By accessing or purchasing from our website/platform, you agree to be bound by the following terms and conditions.
1. General Provisions
- The Operator: This website is operated by Dentaura, a company incorporated under the laws of India, with its registered office at 1st Floor, Shop no-103, Radheshyam Shopping Center, Singanpore Char Rasta, Ved Road, Kataragam, Surat- 395004
- Eligibility: By using this site, you confirm that you are a certified dental professional (Dentist, Specialist, or Dental Student) or an authorized representative of a dental clinic/laboratory. We reserve the right to ask for proof of registration (DCI Number) before fulfilling certain orders.
2. Product Information & Usage
- Professional Use Only: All products sold on this platform (including Endodontic Files, Burs, and Instruments) are intended strictly for use by licensed dental professionals.
- No Medical Advice: We are a trading entity, not a medical consultancy. Any information provided on the website regarding product usage is based on manufacturer guidelines and should not be considered medical advice or clinical instruction.
- Product Appearance: We make every effort to display product colors and specifications accurately. However, actual packaging may vary due to manufacturer updates or screen display settings.
3. Orders, Pricing, and Payments
- Pricing: All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of GST as indicated. Prices are subject to change without prior notice due to currency fluctuations (e.g., USD/INR rates for imported goods) or manufacturer price hikes.
- Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies in product or pricing information, or issues identified by our credit and fraud avoidance department.
- Taxes: You are responsible for all applicable taxes (GST) associated with your purchase.
4. Shipping and Delivery
- Timeline: Estimated delivery times are guidelines only. We are not liable for delays caused by logistics partners, customs clearance (for imported stock), or force majeure events.
- Risk of Loss: All items purchased are made pursuant to a shipment contract. This means the risk of loss and title for such items pass to you upon our delivery to the carrier.
5. Limitation of Liability
- Product Failure: In the event of a product defect (e.g., a file separating inside a canal), our liability is strictly limited to the replacement value of the product or a refund of the purchase price.
- Clinical Outcomes: Dentaura shall not be liable for any direct, indirect, incidental, or consequential damages arising from the clinical use or misuse of our products. The dentist assumes all risk and liability for the clinical outcome.
- Maximum Liability: In no case shall our total liability to you exceed the amount you paid for the specific product that caused the claim.
6. Intellectual Property
All content on this site, including text, graphics, logos, and images, is the property of Dentaura or our content suppliers and is protected by Indian and international copyright laws.
7. Force Majeure
We shall not be liable for any delay or failure to perform our obligations under these Terms if the delay or failure results from events beyond our reasonable control, such as acts of God, strikes, lockouts, customs delays, or supply chain disruptions.
8. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Surat, Gujarat.
9. Contact Information
For any questions regarding these Terms, please contact us at:
- Email: contact@dentaura.co
- Phone: 7777921887
- Address: 1st Floor, Shop no-103, Radheshyam Shopping Center, Singanpore Char Rasta, Ved Road, Kataragam, Surat- 395004
