Last Updated: February 11, 2026
At Dentaura, we value the trust you place in us. We are committed to protecting your personal information and maintaining the privacy of the dental professionals and clinics we serve.
This Privacy Policy describes how we collect, use, and share information when you purchase dental products from us, contact us, or visit our website www.dentaura.co
1. Information We Collect
We collect information necessary to process your orders and verify your professional status as a dental practitioner or trade partner.
A. Personal Information
- Identifiers: Name, Dental Council Registration Number (if applicable), GST Number.
- Contact Details: Clinic/Delivery Address, Email Address, Mobile Number.
- Account Data: Username and password (if you create an account).
B. Payment Information
- We do not store your Credit/Debit card numbers, CVV, or Net Banking passwords.
- All payments are processed through secure, RBI-approved payment gateways (e.g., Razorpay, PhonePe, CCAvenue). We only receive transaction reference numbers to confirm your payment.
C. Automated Information
- When you visit our site, we may collect technical data such as your IP address, browser type, and device information to improve our website's performance and security.
2. How We Use Your Information
We use your data strictly for business purposes:
- Order Fulfillment: To process payments, generate invoices, and ship dental burs/files to your clinic.
- Communication: To send order confirmations, tracking updates (via WhatsApp/SMS/Email), and respond to your queries.
- Verification: To verify your identity as a dental professional (where required for specific restricted medical devices).
- Legal Compliance: To comply with tax laws (GST filing) and medical device regulations in India.
3. Data Sharing & Disclosure
We value your privacy and do not sell your personal data to third parties. We only share data with trusted partners essential to our operations:
- Logistics Partners: (e.g., Delhivery, BlueDart, DTDC) to deliver your package. We share your Name, Address, and Phone Number only.
- Payment Processors: To securely process your transaction.
- Legal Authorities: If required by law, court order, or government regulation (e.g., GST authorities).
4. Data Security
We implement appropriate technical and organizational measures to protect your data:
- Our website is secured via SSL (HTTPS) encryption.
- Access to customer data is restricted to authorized personnel only.
- We do not store sensitive payment data on our servers.
5. Your Rights
As a customer, you have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Ask us to update incorrect details (e.g., change of clinic address or phone number).
- Deletion: Request the deletion of your account (subject to retention required for tax/GST records).
To exercise these rights, please contact us at contact@dentaura.co
6. Cookies
We use cookies (small text files) to:
- Keep you logged in.
- Remember items in your cart.
- Analyze site traffic to improve user experience.
- You can disable cookies in your browser settings, but some features of the site may not function correctly.
7. Third-Party Links
Our website may contain links to other sites. We are not responsible for the privacy practices of those external sites.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated date will be mentioned at the top of this page.
9. Contact Us / Grievance Officer
If you have any questions, concerns, or grievances regarding this Privacy Policy, please contact us:
HK Healthcare
Address: Hari Darsan Society, Dabholi, Surat- 395004
Email: contact@dentaura.co
Phone/WhatsApp: 7777921887
